December is always a busy time in the surgical waiting room. It’s all about the deductibles. An ice storm only made matters worse. Nerves were frayed. It was at the busy reception desk where I witnessed an irate family member of a post-op patient accost the friendly secretary. The patient was waiting in the recovery […]
Tag: Friday’s lessons
They are gathered around the back of the darkened room, standing too close together, eating hurriedly, non-enjoyably. Â A voice crackles over a 1980s-era microphone. The food is in the back, the slide projector in the front. Â One Friday a month, the doctor’s lounge is transformed into a lecture room. The retired docs looking for […]